Privacy policy
Last updated: November 08, 2025
Privacy Policy
At Project END, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase our products, or engage with our services. By visiting our site or using our services, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal details: such as your name, email address, billing/shipping address, and phone number.
- Payment details: collected securely during checkout (credit/debit card data is encrypted and processed via trusted third-party providers like Shopify Payments, Razorpay, etc.).
- Browsing data: including IP address, device information, browser type, and cookies to improve your shopping experience.
- Order history: products purchased, transaction details, and customer support interactions.
2. How We Use Your Information
- Process and deliver your orders.
- Provide customer support and respond to queries.
- Improve our website, services, and product offerings.
- Send you relevant updates, offers, or newsletters (only if you’ve opted in).
- Detect and prevent fraud, unauthorized activity, or misuse of our platform.
3. Consent
By providing personal information during checkout, account creation, or communication with us, you consent to our collecting and using it for that specific purpose only.
If we seek your data for secondary reasons (e.g., marketing), we will either ask directly for your consent or provide you the option to decline.
4. Sharing of Information
- We may share your information with trusted third parties (e.g., shipping partners, payment gateways, analytics providers) strictly for order fulfillment and service improvement.
- We do not sell or rent your personal information to third parties.
- Legal disclosures: we may share information if required by law, regulation, or court order.
5. Data Security
- All payments are encrypted and processed securely.
- We implement reasonable security practices to protect your information.
- While no system is 100% secure, we strive to safeguard your data at every step.
6. Cookies & Tracking
- Our website uses cookies to enhance user experience, remember preferences, and analyze traffic.
- You can manage or disable cookies in your browser settings, but certain site features may not function properly without them.
7. Third-Party Services
- Some third-party providers (e.g., payment gateways, logistics partners) have their own privacy policies.
- We recommend reviewing their policies to understand how they handle your data.
8. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data (subject to legal/transactional obligations).
- Opt out of marketing communications at any time.
9. Retention of Data
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of the revised policy.