Shipping Policy

Last updated: November 08, 2025

At Project END, we want to make sure your order reaches you as quickly and safely as possible. Below are the details of how we handle shipping and delivery.

1. Order Processing

  • Orders are processed within [X business days] of payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Timelines

  • Standard delivery within India usually takes [X–X business days] depending on your location.
  • Metro cities may receive faster deliveries, while remote areas may take longer.
  • Any delays caused by courier services, weather, or unforeseen circumstances are beyond our control, but we’ll always keep you updated.

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before you confirm your order.
  • From time to time, we may offer free shipping promotions.

4. Order Tracking

  • Once shipped, you’ll receive an email/SMS with your tracking details.
  • You can use this to check the status of your delivery in real time.

5. Delivery Attempts

  • Our courier partners will attempt delivery [X times]. If the order cannot be delivered due to incorrect details or non-availability, it may be returned to us.
  • In such cases, reshipping may incur additional charges.

6. International Shipping (if applicable)

  • Currently, we ship only within India.
  • For international orders, please contact us directly at support@projectend.in

7. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours with photos/videos.
  • If your order is lost in transit, we’ll investigate with our courier partners and provide a replacement or refund as per our Refunds & Returns Policy.

8. Contact Us

For any questions about shipping or delivery:
📧 support@projectend.in
📍  C-4/293, Vineet Khand, Gomti Nagar, Lucknow - 226010 Name of the house - Kiran Villa
📞 +916387867631